Lisa Gunnery
lisa@isb.org.nz
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Lisa Gunnery

Lisa is a highly skilled senior leader with a strong background in management, operations and strategy. Her work has included senior roles in some of the largest insurance companies in New Zealand and internationally as well as successful projects as an independent contractor.  
Her main areas of focus and achievement include strategic development in the health insurance sector, claims operations and customer experience management, product development and management as well as the design and development of provider relationship systems and processes. Her roles have required her to work across all levels of organisation to gain support and input including at the Board level.

She has a special interest in leadership development and in unleashing the creativity of people and has developed and delivered a number of organisational development programmes across her different roles.  She has a strong background in project management and delivery and is an outcome focused individual.
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Some examples of her track record include:

• Design, development and delivery of new provider claims payment system.
• Implementation of productivity improvements to increase claims capacity by over 25%.
• Participation in the development of a successful strategic platform for health insurance for a life insurance company providing for an increase in new business exceeding plans.
• Design and development of a significant health insurance strategy for a local NZ health insurer including development of a tender process.
• Development of sales strategy and targets for small to medium sized entertainment/hospitality business including the development of a human resources platform and executive coaching.
• Successfully implemented strategies within all teams to increase overall employee engagement scores and satisfaction.

Lisa is also currently the Chief Executive and Country Director for The Hunger Project in New Zealand. The Hunger Project is a global not for profit that is focused on ending hunger by 2030 in line with the Global Goals.  Core to their work is the belief that people are capable of incredible transformation. They do not view people living in hunger as needing to be rescued, rather they see them as people with the answer to their hunger. The Hunger Project partners with village communities to put in place the solutions that they have determined will provide a sustainable end to their hunger. As part of this role, Lisa is also a sought after inspirational speaker and offers workshops in both leadership development and resilience using examples from the villages where The Hunger Project operates. 

​Qualifications
•            Masters of Business Administration (Loyola University of Chicago) - 1995
•            Bachelors of Science in Business Administration (Villanova University) – 1989