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Lisa is a highly skilled senior leader with a strong background in management, operations and strategy. Her work has included senior roles in some of the largest insurance companies in New Zealand and internationally as well as successful projects as an independent contractor.
Her main areas of focus and achievement include strategic development in the health insurance sector, claims operations and customer experience management, product development and management as well as the design and development of provider relationship systems and processes. Her roles have required her to work across all levels of organisation to gain support and input including at the Board level.
She has a special interest in leadership development and in unleashing the creativity of people and has developed and delivered a number of organisational development programmes across her different roles. She has a strong background in project management and delivery and is an outcome focused individual.
Some examples of her track record include:
• Masters of Business Administration (Loyola University of Chicago) - 1995
• Bachelors of Science in Business Administration (Villanova University) – 1989